tag:simpu.statuspage.io,2005:/historySimpu Status - Incident History2023-08-05T12:37:39+01:00Simputag:simpu.statuspage.io,2005:Incident/46489672020-07-17T11:47:28+01:002020-07-18T11:31:28+01:00This is an example incident<p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>11:47</var> CET</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>11:37</var> CET</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>11:43</var> CET</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>12:13</var> CET</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>